Karbon Brand Item Inquiries
Your satisfaction is our priority!
That's why we're here to help you if you have questions regarding Karbon Products or if you want to return or exchange one of the Karbon brand items.
We guarantee the quality and value of all our products, and we are committed to the expected life of the item. Therefore, we are happy to work with you in a reasonable, fair manner.
Please note that the warranty, from Groupe BBH, applies only to our products sold by our authorized sellers. The warranty is not available for products purchased from unauthorized sellers or for any other Karbon products that are not BBH Group products. The warranty is also limited to the original purchaser, end user.
Karbon Brand Item Inquiries
For any inquiries regarding Karbon Brand items, please contact us toll-free at 1-800-363-9312 or via email at sales@groupebbh.com.
Non satisfactory products may be returned for full reimbursement at your local Costco store.
Return Policy
- Proof of Purchase: A receipt is required for all returns.
- Condition of Returned Merchandise: Items must be returned in their original packaging and in resale condition.
- Warranty: Our warranty is valid for 1 year from the date of purchase.
Thank you for your attention to these details.